Answers to Your Most Important Questions.

Are your drivers background checked?

Yes. Every driver completes a thorough background screening before transporting children. This includes a criminal background check, driving record review, and identity verification.

Are your vehicles inspected?

Yes. Vehicles are regularly maintained and inspected to help ensure safe, reliable operation. Every ride begins with a vehicle safety check.

What happens if there's an emergency?

We follow established emergency procedures and contact parents immediately using the information provided in your membership profile. Every driver has access to your child's emergency contacts and any medical information you've shared.

Can someone else pick up my child?

Only individuals authorized by the parent or legal guardian may receive transportation arrangements for the child. Any changes to authorized pickups should be communicated to us in advance whenever possible.

Will I know when my child has been picked up?

Our goal is to keep parents informed with pickup and arrival communications based on the services and technology available. You'll receive notifications so you're never left wondering where your child is.