Membership Application

Welcome to the ParentPass Family.

Joining is simple. Our guided application takes about 10 minutes and ensures we can serve your family exactly the way you need.

How It Works

Your Path to Membership

01

Create Your Account

Start with your name, email, phone, and a secure password. This creates your family profile.

02

Complete Your Application

Tell us about your children, schools, schedules, and transportation needs so we can match you with the right driver.

03

Choose Your Plan & Add-Ons

Select Essential, Plus, Premium, or Elite — then customize with add-ons like additional trips, sibling coverage, or concierge errands.

04

Review & Sign Documents

Electronically sign your Parent Membership Agreement, Transportation Authorization, and Safety Acknowledgment.

05

Staff Review

We verify your service area, route availability, and schedule compatibility. You'll hear from us within 24–48 hours.

06

Secure Payment

Once approved, complete your enrollment fee and first month via our secure Stripe checkout.

07

Welcome to Your Portal

Access your family dashboard, child profiles, ride scheduling, billing, and member support — all in one place.

Background-checked, vetted drivers
GPS-tracked rides with real-time updates
No long-term contracts — pause or cancel anytime
Dedicated family support team
Serving Tampa Bay families since day one

Flexible Plans

Plans Starting at $149/Month

Choose from Essential, Plus, Premium, or Elite — then add on exactly what your family needs. No per-ride fees. No surprises.

Common Questions

How long does the application take?

Most families complete the application in about 10 minutes. Staff review takes 24–48 hours.

When am I charged?

Payment is only collected after your application is reviewed and approved by our team.

Can I change my plan after joining?

Yes — you can upgrade, downgrade, or add/remove add-ons at any time from your member portal.

What if my schedule changes?

Contact your dedicated support team or update your schedule directly in the member portal.