Membership Application
Welcome to the ParentPass Family.
Joining is simple. Our guided application takes about 10 minutes and ensures we can serve your family exactly the way you need.
How It Works
Your Path to Membership
Create Your Account
Start with your name, email, phone, and a secure password. This creates your family profile.
Complete Your Application
Tell us about your children, schools, schedules, and transportation needs so we can match you with the right driver.
Choose Your Plan & Add-Ons
Select Essential, Plus, Premium, or Elite — then customize with add-ons like additional trips, sibling coverage, or concierge errands.
Review & Sign Documents
Electronically sign your Parent Membership Agreement, Transportation Authorization, and Safety Acknowledgment.
Staff Review
We verify your service area, route availability, and schedule compatibility. You'll hear from us within 24–48 hours.
Secure Payment
Once approved, complete your enrollment fee and first month via our secure Stripe checkout.
Welcome to Your Portal
Access your family dashboard, child profiles, ride scheduling, billing, and member support — all in one place.
Flexible Plans
Plans Starting at $149/Month
Choose from Essential, Plus, Premium, or Elite — then add on exactly what your family needs. No per-ride fees. No surprises.
Common Questions
How long does the application take?
Most families complete the application in about 10 minutes. Staff review takes 24–48 hours.
When am I charged?
Payment is only collected after your application is reviewed and approved by our team.
Can I change my plan after joining?
Yes — you can upgrade, downgrade, or add/remove add-ons at any time from your member portal.
What if my schedule changes?
Contact your dedicated support team or update your schedule directly in the member portal.